Very Disappointing to Work Here: opiniones de empleados con el puesto de Customer Service en Rakuten

1,0
21 mar 2014
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Twice weekly lunch Once a month In-n-Out truck Great medical, dental benefits Casual dress code Some nice people

Desventajas

No communication between departments Boring weekly mandatory meetings Constantly laying off people - job security is sketchy Verbally supports transparency, but doesnt actually do it Seller driven - lacks customer service focus All departments does not seem organized

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5,0
25 mar 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Desventajas

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4,0
22 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Desventajas

There were no cons while I was there

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