Work from home, but constant oversight and outsourcing: opiniones de empleados con el puesto de Customer Service Representative en R1 RCM

Great Company, high support, real opportunities good working environment

None to speak of, genuinely positive experience

The voluntary separation offer was good.

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.