Can you multitask and work under pressure?: opiniones de empleados con el puesto de Customer Service Representative en OpenText

3,0
24 feb 2020
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The job in itself is not difficult. It's a real 9-5 atmosphere. No-one expects you to do any work outside of work hours. The company does offer very nice benefits, but the cultural activities are often off-limits to CSRs due to time contraints.

Desventajas

After 4-6 months, it becomes very boring. There is constant time pressure and you have to be "on" non-stop. Also, it's quite obvious that the company is slowly replacing this position with employees abroad.

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5,0
5 abr 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Friendly management, no hierarchy management , support for employees during sick

Desventajas

Kind of Still old rules for management

1,0
26 jun 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

You get a paycheck. Some of the people are nice but don’t trust anyone.

Desventajas

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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