Good work place culture: opiniones de empleados con el puesto de Product Support Specialist en London Computer Systems

3,0
31 ago 2021
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great company culture Pretty good benefits

Desventajas

There is a lot of secrecy in the company and things often aren't explained to lower level employees until basically the customers find out. Brand new support reps are usually expected to work the 10-7 shift without being given the option to work the other shifts.

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Respuesta de London Computer Systems
4y
We love our Support team, they are one of the best in the business! In fact our support team has even won a Stevie American Business Award for Customer Service Department of the Year. In order to make sure that we are able to provide that type of high level support to our customers, we are open from 8 a.m. - 7 p.m. each day with multiple different shift options.

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5,0
18 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work life balance, co-workers that are helpful and never make me feel less than, flexible hybid schedule, a product/mission/leadership I am happy to work for.

Desventajas

Not really a con since I am not experienced enough yet,.. but I just hope their pay increases match what is being offered in the open market as I progress in experience, I would stay here for life as long as I am not missing out on any financial opportunities that would help make my life more secure.

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Respuesta de London Computer Systems
2w
Thank you for sharing your experience. We’re glad to hear that you value the work-life balance, supportive team environment, flexible hybrid schedule, and the leadership and mission of the company. Creating a workplace where employees feel respected, supported, and connected to the work they do is something we strive for every day. We also appreciate your thoughtful feedback regarding compensation and onboarding for new developers. Insights like yours help us continue evaluating how we support employee growth, development, and long-term career success. We especially appreciate your suggestion around additional co-coding opportunities for new team members and will share that feedback with the appropriate teams. Thank you for being part of LCS, and we look forward to supporting your continued growth and success here.
5,0
15 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great corporate culture. Everybody above me in the chain of command, including the owner, is intelligent and treats people with respect. I wish that I had come here 20 years earlier. They invest in their people rather than treating us as number.

Desventajas

Employment is mostly limited to the Cincinnati area, which is fine for me.

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Respuesta de London Computer Systems
2w
Thank you for taking the time to share your experience. We're honored by your kind words about our culture, leadership team, and commitment to our employees. Creating an environment where people feel respected, supported, and valued has always been a priority at LCS, and it's rewarding to hear that reflected in your experience. We appreciate having you as part of the team and are grateful for your contributions.
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