Communication needs some work: opiniones de empleados con el puesto de Customer Service Agent en Lifeplus

4,0
2 dic 2019
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Everybody in the contact center is always willing to help - Attainable targets

Desventajas

- Bad communication sometimes causes customers to get information ahead of customer service reps - Promotions tend to be badly planned and cause upset customers and stress

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Respuesta de Lifeplus
4mo
It’s good to hear the support within the contact centre and the clarity of targets contributed positively to your experience. We’ve also taken on board your comments about communication and how promotions are coordinated.

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5,0
15 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

Desventajas

Manufacturing work is demanding, with strict requirements and deadlines.

4,0
30 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Help customers with a wide range of concerns - Learn more about health and wellness products - Opportunities to build confidence and experience - Strong focus on quality and service standards - Good compensation and benefits package

Desventajas

Performance standards are closely monitored, which can create additional pressure.

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