Great company: opiniones de empleados con el puesto de Field Service Technician en H&R Block

4,0
14 abr 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great hours full-time benefits are excellent. Great environment to work in on the IT support side.

Desventajas

Alot of drive due to how big houston is. Each district is very wide. Not much of a con but you do have to provide support to both hardware and software users.

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5,0
1 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Enjoyed learning alot; they had great systems

Desventajas

Only temporary, would prefer permanent.

3,0
23 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible availability. Path for promotion is obvious and quantified.

Desventajas

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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