A Tale of Two Companies: opiniones de empleados con el puesto de Team Leader en H&R Block

3,0
8 ene 2022
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Block is a great place to get excellent training and meet some incredible people. They have created an atmosphere where no matter your color, creed or orientation, you belong.

Desventajas

Unfortunately, the beautiful image of their culture and care for their employees stops at the door of the corporate office in Kansas City. I'm sure it's a Great Place to Work in the corporate office, but down below on the retail level, associate are miserable; under paid, overworked and under appreciated. Employees are leaving in droves due to mismanagement, unrealistic expectations and no respect for the people on the ground serving customers. If something doesn't change soon, Block will be forced to close offices because of staff shortages as a result of employees not feeling seen, heard or considered. And come April 15th be ready to be ghosted until you're needed again in November. I will never say don't work for H&R Block because it has the potential to be an incredible company, but that is going to require corporate executives to take a hard look at the value they place on retail employees and bridging the gap that exist between what is clearly two different companies.

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5,0
28 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Loved my team, great skill to have and career adavancement.

Desventajas

Hectic routine, difficult client can cause a lot of issues.

4,0
6 jul 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Desventajas

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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