Ventajas
Good advertising campaigns usually. Brand recognition. Flexible hours for the most part. If you excel in being able to talk with clients on their level, have good keyboarding skills and tax knowledge. Continued education available through online and in person training.
Desventajas
Pre-season training sessions are extensive and somewhat repetitive. Additional product sales not always welcomed by clients, ie. mortgages, will kits, college kits, investment services and Peace of Mind. The Peace of Mind guarantee makes some clients nervous because we were saying we can make mistakes. Pay contract changes every year. It's always a built in pay cut. Office staffing not always appropriate and is scheduled in the district office. I was frequently alone on busy Saturday mornings to deal with phones, walk ins and the clients at my desk. Too many distractions. Closing was often left to preparers meaning that we were responsible to close out the register. The receptionist usually does this since they were the ones working the drawer up until an hour or so before closing.