Customer Service Professional: opiniones de empleados con el puesto de Customer Service Professional en H&R Block

-Amazing culture -Great pay -Hybrid and flexible work -Learning and Development Opportunities

I have no cons for this company!

Very immersive, has potential to be a rewarding stable career…

…but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.