Operations Team Leader for DTH: opiniones de empleados con el puesto de Operations Team Leader en Firstsource Solutions

5,0
25 jun 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good insentives on upsales and process and update keep changing and floor been updated using KMT tool and assesment

Desventajas

Stringent process and QC Check, No doubt its ZTP on Mis Sell, But the base salary was very less

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Respuesta de Firstsource Solutions
1y
Thank you for your detailed feedback! We’re glad to know you find value in the incentive structure, regular process updates, and the use of tools like KMT and assessments to keep the floor engaged and informed. Continuous learning and adaptation are key to staying ahead, and it’s great to see you acknowledge that. We’re committed to continuous improvement and ensuring an even better experience for all employees moving forward.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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