Low pay for the demand of work expected: opiniones de empleados con el puesto de Customer Service Representative en Firstsource Solutions

3,0
23 abr 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

It’s a good place to work because it is remote

Desventajas

Staff are overwhelmed cos the workload is crazy, the pay is low and the staff turnover is high making the other staff have loads of workload

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Respuesta de Firstsource Solutions
1y
Thank you for taking the time to share your feedback. We’re pleased to hear you valued the opportunity to work remotely with us. We take concerns about workload and wellbeing very seriously. In addition to regular reviews of resourcing, we offer free and confidential counselling support through our health benefits provider, as well as access to trained Mental Health First Aiders who are available to talk, both in person and remotely via video call. We remain committed to supporting our colleagues and creating a positive and sustainable working environment. Thank you again for your contribution during your time with us, and we wish you every success for the future.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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