Excellent Place for Developing Customer Service Skills: opiniones de empleados con el puesto de Sr CSR en Firstsource Solutions

4,0
12 sept 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Firstsource offers training programs that help employees improve their problem-solving, communication, and technical skills

Desventajas

Nothing Much to say about downside apart heavy work load and extension work

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Respuesta de Firstsource Solutions
1y
Thank you so much for taking the time to leave us feedback. It's great to hear that Firstsource offers training programs focused on enhancing problem-solving, communication, and technical skills. These initiatives are essential for employee development and can significantly contribute to overall job performance and satisfaction. By investing in such training, the company not only empowers employees to grow in their roles but also fosters a culture of continuous learning and improvement. We have organized our schedules to include clear project timelines and prioritized task management. We aim to distribute workloads more evenly across teams, ensuring that no individual is overwhelmed. Regular check-ins are held to assess progress and identify any potential bottlenecks, allowing us to adjust schedules as needed to prevent burnout.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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