Work life: opiniones de empleados con el puesto de Customer Service Agent en Firstsource Solutions

3,0
18 mar 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Various schedules to choose from

Desventajas

Relentless customer service. Frequent troublesome customers

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Respuesta de Firstsource Solutions
1y
Thank you so much for taking the time to leave us feedback. We recognize that having various schedules to choose from can be beneficial for employees. However, we understand that dealing with relentless customer service demands and frequent troublesome customers can be challenging. Supporting our customers effectively is a key business need, and we are committed to providing the necessary resources and support to help our employees manage these demands.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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