Not bad for a call centre: opiniones de empleados con el puesto de CSA - Customer Service Associate en Firstsource Solutions

3,0
11 abr 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Not a high pressure job. Friendly and supportive management.

Desventajas

Extremely noisy and unprofessional work environment - loud trash talk, swearing, gangsta rap, vaping - doesn't make it easy to concentrate or conduct business telephone calls. Very poor quality PCs and software made getting a sale over the line a real challenge. Scruffy office environment. Poor pay

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5,0
4 dic 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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