Customer Service Advisor: opiniones de empleados con el puesto de CSA - Customer Service Associate en Firstsource Solutions

2,0
7 oct 2020
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Easy interview. Paid for training. Free sky

Desventajas

Stressful work environment, Long hours

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Respuesta de Firstsource Solutions
5y
Thank you for taking the time to share your feedback. Glad to know that you appreciate the interview process, training provided and perks offered. Being a people-centric company, we are committed to provide a helpful and comfortable work schedule. A lot of our employees like completing their hours across four days so they can have an extra day off, but we do have a wide range of other shift patterns available, so they can work the hours that best suit them. We are sorry that you were not aware of these options, and we will do our best to better signpost them in future. Good luck with your new endeavours.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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