Possibly the worst call centre I've worked for: opiniones de empleados con el puesto de Customer Experience Representative en Firstsource Solutions

1,0
23 ago 2018
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Free Sky, discounted broadband but customers can get it cheaper by threatening to leave.

Desventajas

Senior management are deceitful and canniving Promotions are based on whether or not you're close friends with senior management, not on whether or not you're qualified Don't abide by employment law, will make you work 8 days out of 10 (11 hour shifts) Pressure you to make sales even though you don't get paid for them If you make a mistake, management can (have done to me) used you as an example to the entire floor without asking permission from yourself Flawed incentive structure, people getting paid more even though they do less

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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