Opportunities for growth overshadowed by low pay and turnover: opiniones de empleados con el puesto de Senior CSA Agent en Firstsource Solutions

5,0
29 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good opportunities for learning and career growth. Stable work environment and job security.

Desventajas

Low salary for agents leads to high attrition, low employee morale, and difficulty in retaining skilled employees. High employee turnover due to low compensation.

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Respuesta de Firstsource Solutions
5d
Thank you for taking the time to share your feedback. We are pleased to hear that you value the opportunities for learning and career growth, as well as the stable work environment and job security. Supporting employee development and maintaining a secure workplace remain key priorities for us. We remain committed to continuously evaluating our compensation structure and enhancing employee engagement and retention strategies.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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