Good learning experience but needs better management support: opiniones de empleados con el puesto de Senior CSA en Firstsource Solutions

5,0
22 abr 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good work environment with supportive teammates. Opportunities to learn new skills and handle different types of customers. Job provides stable income and basic benefits.

Desventajas

Work pressure can be high during peak hours. Limited growth opportunities for long-term career. Management communication and support can be improved.

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Respuesta de Firstsource Solutions
2mo
Thank you for your detailed feedback. It’s great to hear that you value the supportive team environment, learning opportunities, and the stability the role provides. Exposure to diverse customer interactions is indeed a strong area for skill development. While IJP opportunities are available, ensuring greater visibility, accessibility, and guidance around these can help employees better leverage them for career progression.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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