Overall an above average IT MSP company: opiniones de empleados con el puesto de Technical Support Specialist en CompuCom

4,0
6 may 2010
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Dynamic working environment I was not a field force worker, I worked at a customer location in St. Louis so I think my experience may have been different from the field techs. The customer was Pfizer and my direct supervisor and other account managers were great. They seemed to care about the technicians and often went out of their way to accomodate us. Training was always available to those who wanted it. Decent tuition reimubursement program and average medical/dental benefits. Overall not a bad place to work

Desventajas

Account managers were often responsible for multiple sites and my manager was responsible for well over 50 people, so he was often hard to get ahold of. He was/is a good guy and was a good manager but I think he was just overburdened with his other day to day responsibilites. It would have been nice to have management local and onsite.

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5,0
2 may 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Solid. Honestly no complaints. But always continue to improve

Desventajas

Can include working in the warehouse which isn’t technical at all

1
3,0
3 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Management is very nice, contract client was good

Desventajas

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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