Great Company: opiniones de empleados con el puesto de Customer Service Representative (CSR) en AnswerFirst

5,0
22 ago 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great leadership Self-promoting and accountability Promotion to higher levels with higher pay is easily done with the right motivation

Desventajas

Working one day on the weekends Working 3 Holidays, however, you know a year in advance which 3 you will be working so you have time to arrange a trade with someone.

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Respuesta de AnswerFirst
2y
Thank you for your detailed feedback! Your honest opinion of what it's like working for us is invaluable and greatly appreciated. We've shared your suggestions with management regarding the badges and EOM numbers. We thank you for your commitment to AnswerFirst and we hope to continue to serve you well for many years to come.

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5,0
17 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

I love the flexibility AnswerFirst offers. The shift leaders, managers, and support staff are wonderful, caring people who always have your back. Overall, it’s a fantastic company that puts its people first

Desventajas

While there are no major downsides, call volumes can occasionally be excessively high; but dealing with busy periods is part of the job.

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Respuesta de AnswerFirst
1w
Thank you for your 5-star review! We are so pleased to hear that you feel supported by our leadership, management, and support teams, and that you value the flexibility we strive to provide our employees. We also appreciate you sharing your perspective on our call volumes. We understand that busy periods are part of the job, and we truly value your commitment and understanding. Thank you for being a part of the AnswerFirst team—we are lucky to have you!
4,0
2 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

I love the Schedule flexibility

Desventajas

Wish it were weekly and hourly Pay

1
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Respuesta de AnswerFirst
1w
Thank you for taking the time to share your feedback. We're delighted to hear that you value the flexibility of our schedule, as we strive to create a work-life balance that supports our team members. We also appreciate you being candid about your desire for different pay options. We appreciate your contributions to the team and hope to serve you better going forward to earn a 5-star review!
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