Demanding call center job: opiniones de empleados con el puesto de CSA - Customer Service Associate en Ancestry

2,0
12 abr 2018
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Nice co-workers, free breakfast, free lunch once a week. A lot of feedback from managers so you know how you're doing.

Desventajas

They don't say it when they hire but it's a call center. You'll be taking calls 8 hours a day, often back-to-back, a lot of them demanding and not always too nice. A lot of people left when I was there as it wasnt worth it. There were a lot of technical problems on the page and on the work computers/systems, far more than any other company I worked for had.

Echa un vistazo a otras opiniones sobre Ancestry.

5,0
24 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Desventajas

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3,0
12 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

It’s a great product and people are customer obsessed.

Desventajas

Misogyny is baked in to the culture.

Ver opiniones por: Útil|Valoración|Fecha|Todo