Verastar: Colleagues are really friendly...but that’s it | Glassdoor.es
  1. Útil (2)

    «Colleagues are really friendly...but that’s it»

    EstrellaEstrellaEstrellaEstrellaEstrella
    • Conciliación de la vida laboral y personal
    • Cultura y valores
    • Proyección profesional
    • Remuneración y beneficios
    • Dirección ejecutiva
     en Northenden, Inglaterra
    No recomendable
    Perspectiva neutra
    Valoración positiva director(a) gral.

    Trabajé como/a en Verastar durante más de un año

    Ventajas

    The majority of the people there are really nice and you will make really good friends during your time there. Social events are really good as well.

    Desventajas

    All the issues with this place stem from the fact that their attitude towards their frontline employees absolutely stinks. You get treated like a school kid and get micro-managed to the nth degree. Some of the managers have a ‘do as I say, not say as I do’ attitude where they’ll be on your case over the stupidest things but at the same time, they’ll get away with pretty much anything themselves. Staff are put through too much stress for the very little they get paid and annoyingly, a lot of that stress would be easily avoided if they didn’t make life so difficult for everyone. You have very little communicated to you and a lot of the time, you are guessing how to do your job and they only let you know if you do something wrong. If you dare to question anything, you’ll either get immediately shut down or just straight up ignored. This is why they have such a high staff turnover, because they would rather see decent members of staff leave than listen to them and admit to any faults.

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    Verastar2019-03-29

    Respuesta de Verastar

    April 9, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review, we are pleased to hear you enjoyed working with your colleagues. We are disappointed to hear of your negative experience, as we endeavour to ensure all our employees have a positive experience when working at Verastar. We are always looking at way to improve. As such, we invite you to email our HR department (HR@verastar.co.uk) to provide further details on the issues raised so we can investigate further. We would like to take this opportunity to thank you for your hard work and wish you every success in the future.

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  1. «Proud of our commitment»

    EstrellaEstrellaEstrellaEstrellaEstrella
    • Conciliación de la vida laboral y personal
    • Cultura y valores
    • Proyección profesional
    • Remuneración y beneficios
    • Dirección ejecutiva
    Empleado actual - Sales Advisor en Sale, Inglaterra
    Recomendable
    Perspectiva positiva
    Valoración positiva director(a) gral.

    He trabajado como/a jornada completa en Verastar durante más de un año

    Ventajas

    In difficult times the commitment Verastar has shown to both our customers and our staff has been amazing. The company has taken steps to move all of us to be able to work at home to ensure that the impact to both our families and our customers is minimal and I am sure this has been no small undertaking. For my colleagues I ask that we give the same commitment and for our customers I want to let you know that we will not leave you on your own

    Desventajas

    We may face some challenges over the coming months that make it harder for us but we will be doing our best

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    Verastar2020-03-23
  2. Útil (1)

    «Money hungry»

    EstrellaEstrellaEstrellaEstrellaEstrella
    • Conciliación de la vida laboral y personal
    • Cultura y valores
    • Proyección profesional
    • Remuneración y beneficios
    • Dirección ejecutiva
    Exempleado - Account Manager 
    No recomendable
    Perspectiva negativa
    Sin opinión sobre el(la) director(a) gral.

    Trabajé como/a jornada completa en Verastar

    Ventajas

    No weekends, competitive salary, good benefits

    Desventajas

    No customer service, cover up many internal errors which customers have to pay for.

    Seguir leyendo
    Verastar2019-11-26

    Respuesta de Verastar

    November 28, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review. We are pleased to hear you found the working hours and benefits beneficial, however are sorry to hear if your feeling toward customer service. We would like to confirm our aim is to always provide the best level of Customer Service. We would like to take this opportunity to thank you for your service. Kind regards, Verastar

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