Preguntas de entrevista de Representante de servicio al cliente ii
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Preguntas de entrevista para Representante De Servicio Al Cliente Ii compartidas por los candidatosPrincipales preguntas de entrevista
Are you available to work any hour any day of the week. It was a requirement.
I was asked a question about customer service.
2 respuestas↳
ability to provide services or product the way it has been promised
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I gave an example of how I provided excellent customer service in the past
describe a past experience with a customer you could not satisfy
2 respuestas↳
Because I really want to work here
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customers sometimes want things that are beyond your control and you do the best you can to meet their needs without sacrificing your profit or relationship Menos
name any circumstance where you have handled customer in daily life? How would you tackle an irate customer? What technical skills do you possess? are you flexible with job timings?
1 respuestas↳
Listen to them, understand the question and then answer Tell them that you are flexible with timings speak fluent English don't fake your accent Menos
The interview was a group setting where they give you a tour of the company building and they send you off for a drug test after. And they require that you have back to them with in twenty four hours. They lady who interviewed me was very nice and I had to pee a lot but she was not bothered and they also had you fill out whether you were getting a paper check, or direct deposit.
1 respuestas↳
They really were no questions they asked. It was a group interview where they went over they position, and then they gave you a tour and they basically told you have the job if you past the drug test. Menos
Sale something to me in the room.
1 respuestas↳
I gave detail of a flashlight I had in the room and the benefits of it compared to others. Menos
Customary interview questions like: Describe a time when -blank- happened, and what did you do?
1 respuestas↳
i did that if the time is blank is to feel the move of the other to know what im doing Menos
Tell me about a time when you encountered a irate customer?
1 respuestas↳
I had a customer call in upset about a cell phone order, that he did not receive. I called the nearest store location and confirmed with the store manager that the customer could pick up the same devce from that location. Menos