Preguntas de entrevista de Personal de servicio

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Preguntas de entrevista para Personal De Servicio compartidas por los candidatos

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A un Human Resources Customer Service Representative le preguntaron...25 de noviembre de 2019

A supervisor walks you upstairs and tells you about the company. When you get to the interview room the supervisor's inside ask you what she told you.

1 respuestas

one of the supervisors in the room was yawning and acting like he could care less about my answers. Very unprofessional to say the least. Menos

Bukaty

There were no real formal interview questions. Just a discussion on what would be expected.

1 respuestas

Was salary ever discussed for this position? I wondered what they start at

HUB International

Have you worked in the Insurance line of work before? How flexible are you about being under pressure? What is the reason you decided to apply here?

1 respuestas

No I have not worked in insurance before. I am very flexible and work better under pressure than not. I like to learn new things and find challenges fun and interesting. Menos

RBC

where do you see yourself in 5 years, name a time when i didn't provide adequate customer service, how would i handle a irate customer

1 respuestas

with honesty

RBC

Describe your decision-making process when you need to assess an application for financing a line of business you know nothing about.

1 respuestas

I would start with asking the client in-depth questions about their business in particular and industry overall, learn more about its operation and payment cycle, customers and vendors. If necessary, I would ask for an additional year or two of financial statements to have a clearer picture about the existing trends. Menos

Bank of America

A customer is eager to close their file today, but you do not have the appropriate signing authority to do so. Your manager and anyone else with authority have left for the day. What do you do?

1 respuestas

Do not sign/close the file. Only authorized employees can sign files. Indicate that you would follow-up with the customer or escalate internally or make it a priority the following day. Menos

Randstad

cosa che pensi che un'azienda dovrebbe avere per far si che sia la tua scelta ?

1 respuestas

penso che l'azienda dovrebbe puntare sulla formazione del dipendente

Baylor Scott & White Health

What is your greatest professional achievement?

1 respuestas

Saving lives.

HUB International

Do you have experience with high network clients

1 respuestas

Yes, I have the necessary experience to handle high net worth clients

Equitable

What the most outbound calls in a day?

1 respuestas

Working in a bank, I had to generate business and had to call out to as many as 50 - 70 people in a day on a weekly basis. Menos

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