Preguntas de entrevista para el puesto de Customer service representative | Glassdoor.es

Preguntas de entrevista de Customer service representative

264

Preguntas de entrevista para customer service representative compartidas por los candidatos

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Language skills and English exam

3 respuestas

Interview for over 2 hours was in the same language they put you under examination!!! I should of realized from that moment companay has (common sense) issues!

Hi, was the interview via Skype? Was it in english? thanks a lot AB

Interview was in English!! They were so unprofessional,! I explain: They needed for the position someone that speaks fluently Arabic and English. English was anyway minimum requirements and everyone work in the company must be fluent in English. However Arabic was the language specification for the job, they did: 1. HR professional names "Aseel" asked me very personal questions from the very first 5 minutes! She is Arabic speaker from the same country I am and we spoke in Arabic! 2. The reporting manager who was supposed to be at interview came late 40 min and stayed 10 min only. 3. the reporting manager was from a non Arabic speaking nationality and spoke no Arabic, yet she asked me to say something in Arabic so she test that I can speak it LOL 4. They wanted to check my language skills so they gave me an English exam!!!! loooool 5. The exam had 2 missing papers, they told me its ok just write something about your hobbies and we will consider it! 6. Following up on process was hell! HR girl (they call themselves PPD which means people performance development) used to call me late end of the day and use the phrase "Leave everything in your hands and go right now send me bla bla bla document"!!! In a bossy tone. After I joined, the reporting manager had a huge problem with the fact that I was homesexual and married to my husband! her along with HR girl "who was hitting in me" worked hard to have me out of the company before I finish my probation period. IATA is a company with big name, but very small manners and professionalism. There is a lot f sexual interaction between staff and many people get promoted based on whom they had physical relation with! They often run "staff parties" that are in the evenings and have lots of alcohol. lots of crazy things happens, they use against staff second day in the morning! bad company to work for!

Similar past experience

2 respuestas

If you have an order that is not attended on time, what will you do to ensure the delivery?

2 respuestas

Tell me about a time when you had a disagreement with your manager

2 respuestas

one phone call, a lot of technical questions about AWS, load balancers, LDAP, TCP UDP, HTTP, SSL, DNS... and a second block of behavioral questions, tell me about a time you had to deal with an angry customer...

2 respuestas

Walk me through your resume and tell me more about your education background and language competencies.

1 respuesta

Al segundo de sentarme para iniciar , me dijo que lo que queria era que lo buscara en Linkedin, que yo supiera quien es, que hacia, la empresa, antes de tener una entrevista con el . me conto en detalle y rapidamente que pretendia del puesto. Me pregunto como veia el proceso de ventas, mi experiencia. Y me aviso que iba a tener la segunda entrevista que nunca se cumplio

1 respuesta

Experience.

1 respuesta

¿Conoces a alguien que hable alemán?

1 respuesta
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