It was a two part interview process, the first of which was over the phone. The second interview was broken down into two parts: sitting in a phone call with a sales rep and then a one-on-one with the hiring manager.

The interview itself easy interview. First they will call you and do a short phone interview and will then schedule you to come in face to face. First you will be asked to shadow another rep on the phones for about 20 min. They will then take you to an interview room describe the job to you, ask you a few standard interview questions then ask you to read a script. They will hire anyone with any background. They just want to know if you are willing to make dials all day, talk to people all day and get hung up on.

One face to face interview. The interview lasted about an hour and included time shadowing an employee and a computer literacy test. I was offered the job after the interview. This position has a high turnover.