Preguntas de entrevista para Customer Service Manager en Walmart | Glassdoor.es

Preguntas de entrevista para Customer Service Manager en Walmart

Entrevistas en Walmart

74 Opiniones sobre entrevistas

Experiencia

Experiencia
58%
23%
19%

Entrevista conseguida

Entrevista conseguida
56%
35%
6%
3

Dificultad

2,3
Normal

Dificultad

Difícil
Normal
Fácil

 

Entrevista para Customer Service Manager

Empleado anónimo en Baltimore, MD (Estados Unidos)
Oferta aceptada
Experiencia positiva
Entrevista fácil

Solicitud

Envié una solicitud electrónica. Acudí a una entrevista en Walmart (Baltimore, MD (Estados Unidos)) en julio de 2019.

Entrevista

The interview was relaxed and casual. Interviewer was friendly and knowledgeable. The interviewer only asked 1 question. She explained that management prefers to hire in house however the person which applied was unfit for the position.

Preguntas de entrevista

  • At your previous job how did you handle a difficult customer?   1 respuesta

Otras opiniones sobre las entrevistas de Walmart

  1. Útil (2)  

    Entrevista para Customer Service Manager

    Candidato de entrevista anónimo en Dallas, TX (Estados Unidos)
    Oferta rechazada
    Experiencia positiva
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en Walmart (Dallas, TX (Estados Unidos)) en octubre de 2018.

    Entrevista

    Typical interview, one-one with floor supervisor. Then you are sent off to meet with the hiring manager. If they take you on then you are on to a group meeting with the store manager.

    Preguntas de entrevista


  2.  

    Entrevista para Customer Service Manager

    Empleado anónimo
    Oferta aceptada
    Experiencia neutra
    Entrevista fácil

    Solicitud

    Solicité el puesto en persona. El proceso duró 2 semanas. Acudí a una entrevista en Walmart.

    Entrevista

    Well, the manager who interviewed me was far more interested in my attitude and future goals instead of my former experience and I thought that was really special. I was asked about past experiences in retail and about how I would handle situations. It was an easy interview but an interview I found to be more effective than a lot of other interviews I've had.

    Preguntas de entrevista

  3.  

    Entrevista para Customer Service Manager

    Empleado anónimo
    Oferta aceptada
    Experiencia positiva
    Entrevista fácil

    Solicitud

    Envié una solicitud electrónica. El proceso duró Más de 2 semanas. Acudí a una entrevista en Walmart.

    Entrevista

    I had a phone interview which led to a face to face with the assistant store manager. My last and final interview was with 3 other managers which included the store manager.

    Preguntas de entrevista

    Negociación

    Scheduling


  4.  

    Entrevista para Customer Service Manager

    Empleado anónimo
    Oferta aceptada
    Experiencia negativa
    Entrevista fácil

    Solicitud

    Envié una solicitud electrónica. Acudí a una entrevista en Walmart en febrero de 2017.

    Entrevista

    The person up front sent me to the wrong place, I sat on a bench for 15 min until a manager saw me sitting with wearing business attire and assumed I was the job applicant. He took me to a room and pulled out my application that had a sticky note on it. He walked me down to another room where he sat me down and told me that even though they had called me to interview for CSM, there actually wasn't any positions open, and instead just offered me a cashier position after asking no questions and said that a CSM position would open up very soon and I could interview then.

    Preguntas de entrevista


  5.  

    Entrevista para Customer Service Manager

    Empleado anónimo
    Oferta aceptada
    Experiencia neutra
    Entrevista fácil

    Solicitud

    Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 días. Acudí a una entrevista en Walmart en enero de 2017.

    Entrevista

    Quick and easy. I was a cashier applying for the role. We had a terrible CSM from another store at the time, and he had no idea how we ran things or how the store worked (every store is different). I went to another CSM about my interest in applying, she mentioned it to my manager at the time. I took an assessment on the WIRE, passed and had an interview the next day. My job offer was two days later.

    Preguntas de entrevista


  6.  

    Entrevista para Customer Service Manager

    Candidato de entrevista anónimo en Waterbury, CT (Estados Unidos)
    Sin oferta
    Experiencia neutra
    Entrevista normal

    Solicitud

    Solicité el puesto en persona. El proceso duró 2 semanas. Acudí a una entrevista en Walmart (Waterbury, CT (Estados Unidos)) en agosto de 2016.

    Entrevista

    Interview was pro forma. Seemed like the decision was made before I arrived that the position was filled. Little eye contact and monotone voice from HR person. Very off putting.

    Preguntas de entrevista


  7.  

    Entrevista para Customer Service Manager

    Empleado anónimo en Ames, IA (Estados Unidos)
    Oferta aceptada
    Experiencia positiva
    Entrevista fácil

    Solicitud

    Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Walmart (Ames, IA (Estados Unidos)) en julio de 2016.

    Entrevista

    It is one question for any of the 4 interviews i have had with the company (to be hired, to transfer positions and to be promoted) But my hiring interview was a bit more nerve wracking because i didn't understand why after one question i was told they would be in touch. on my other 3 interviews i knew my interviewer and knew that I was more then likely going to be getting what I was interviewing for.

    Preguntas de entrevista

    • Tell me a time you went above and beyond for a customer and why you chose this particular experience   1 respuesta
  8.  

    Entrevista para Customer Service Manager

    Empleado anónimo en Lafayette, TN (Estados Unidos)
    Oferta aceptada
    Experiencia positiva
    Entrevista normal

    Solicitud

    Solicité el puesto en persona. Acudí a una entrevista en Walmart (Lafayette, TN (Estados Unidos)) en junio de 2016.

    Entrevista

    I worked with the company as an Electronics Associate but was a Cashier before that. Interview was pretty straight forward. I met with the front-end Assistant Manager and the front-end Zone Manager. Interview was more personal than any other interview I’ve had with the company. It really depends on the manager giving the interview.

    Preguntas de entrevista


  9.  

    Entrevista para Customer Service Manager

    Empleado anónimo en Wichita Falls, TX (Estados Unidos)
    Oferta aceptada
    Experiencia positiva
    Entrevista fácil

    Solicitud

    Solicité el puesto en persona. Acudí a una entrevista en Walmart (Wichita Falls, TX (Estados Unidos)) en abril de 2016.

    Entrevista

    In my case, I skipped the interview process due to my prior experience and the immediate need for CSM'S, however, I did sit in for an interview not sure why but I did. The process is you meet with the assistant manager and then if you meet with the store manager that means you did well in the initial interview.

    Preguntas de entrevista

    • Name a time you dealt with a difficult customer.   1 respuesta

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