I applied online, faxed my resume to HR, and emailed it to the HR manager. I also knew a few people in the pharmacy department, because at the time I got hired, if you didn't know someone who already worked there, you didn't get an interview. I had one interview with three people at the same time, which was a little intimidating at first. The interview included the HR manager, the claims department director, and also the claims department manger. After my interview I was shown around the building, and taken through the claims department.

Everyone was very polite and friendly. They don't judge on gaps in work history. Interview was about 30 minutes, thanked me for my time and said I would be informed of their decision either way.