Pregunta de entrevista
Entrevista de Business Systems Manager
-State Government of Victoria
Tell me about a time when you managed the customer expectation in a large change program
Respuestas de entrevistas
The difficulty of this question is to quantify a large change program that you have managed with enough detail
I think the key to this question is split up your answer in terms of what is the change that will affect your relationship with customers and then go to the how you did it part. The how part mainly revolves around research and good communication skills.