Envié una solicitud electrónica. Acudí a una entrevista en T-Mobile (Albuquerque, NM) en oct 2014
Entrevista
Before even interviewing, you will have to take multiple online assessments. Once you pass those you will be brought in to speak with a manager or trainer. They will ask you a series of basic questions and then run a typical phone call simulation with you- by calling the phone in the room you are in from another room.
Preguntas de entrevista [1]
Pregunta 1
How do you handle a call when a customer is experiencing problems with a product?
It’s a grueling process. Do several interviews before you go in for an actual interview. It’s more like a mixer. Meet a variety of people then do a one on one.
The interview went well, but when they asked about my desired length of stay, I explained that I wanted to stay for a considerable time, but still launch or perhaps grow the company. The interviewer then went on a rant about how they thought they would only stay at this job for a short while, and their enthusiasm seemed to wane.
After completing a phone interview there was an in person interview.There were two people doing the interview one person asked the questions the other took notes. It didn't last long and they were very nice.
