Pregunta de entrevista

Entrevista de Client Technical Support Senior Associate

-

Dell Technologies

Suppose you start up your computer and the motherboard splash screen appears, but it's followed by a black screen with a blinking cursor. What do you think that is, and would you do?

Respuesta

Respuestas de entrevistas

2 respuestas

5

I would surmise that there is no OS on the system or a hard drive or video card malfunction. I'd reboot the computer and go into BIOS setup. There I would make sure that the harddrives are found and the video card is functional. In most BIOS', the host OS is listed. If all are fine and dandy. Then I would see if there was an onboard vga port I could change the monitor and check that.

Tariq Rashid en

0

Just to add to what Tariq said. To bypass a lot of needless troubleshooting I would check to see if there is a USB flash drive plugged into the computer. If Yes remove and restart! If no see above.

Aubrey en

Añadir respuestas o comentarios

Para publicar un comentario sobre esto, inicia sesión o regístrate.