There was a quiz and then a phone call interview. They both are fairly easy. Nothing too complicated was asked. It is questions about you, customer service, Windows (basic) and networking (basic). Then if selected they do the usual offer and background check process.
Preguntas de entrevista [1]
Pregunta 1
Q: Tell us about a time when you delivered excellent customer service.
Envié una solicitud electrónica. El proceso duró 2 meses. Acudí a una entrevista en Support.com (Redwood City, CA) en may 2012
Entrevista
The Hiring process starts out with answer computer related questions. Research may be required while answering these question. After you've completed them an HR rep will email you and setup a phone interview. During that phone interview another HR rep will go over your previously completed questions and may ask a couple more questions along with those. Once again, they require that you have a computer in front of you and be ready to research the answers. A big thing about this process is your ability to search for solutions to computer problems on the internet.
Preguntas de entrevista [1]
Pregunta 1
The most difficult question was one dealing with a possible system failure. This job is all remote so there are certain things you can't do to the computer.
Envié una solicitud electrónica. Acudí a una entrevista en Support.com (Sunnyvale, CA) en oct 2018
Entrevista
Technical interview process with friendly recruiters. Company was very fair with the questions pertaining to their position. Received periodic updates on my employment and onboarding status. Expanding on questions very accepted.
Preguntas de entrevista [1]
Pregunta 1
Various questions regarding technology and troubleshooting
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Support.com (Orlando, FL) en jun 2018
Entrevista
Negative experience. Human resources took over a month to look over my application and pre-hire exam. I do not recommend this job to anybody. Human resources can't even be contacted by phone. It always goes to voice mail.
Preguntas de entrevista [1]
Pregunta 1
Are you available to work on Weekends and Holidays?
