Envié una solicitud electrónica. Acudí a una entrevista en Support.com (Melbourne, FL) en sept 2013
Entrevista
Easy as pie. Phone interview. Asked basic interview and technical questions. Got the word from HR that I was hired the very next day. I believe they will be moving to webcam interviews soon.
Preguntas de entrevista [1]
Pregunta 1
How would you go about telling a customer that they need a new router?
Acudí a una entrevista en Support.com (Valdosta, GA)
Entrevista
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Preguntas de entrevista [1]
Pregunta 1
What company’s have you done customer service for?
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Support.com (LaFollette, TN) en ene 2019
Entrevista
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.
