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      Búsquedas relacionadas: Opiniones sobre Spectrum | Ofertas de empleos en Spectrum | Sueldos en Spectrum | Beneficios en Spectrum
      Entrevistas de SpectrumEntrevistas para el puesto de Customer Service Representative en SpectrumEntrevista de Spectrum


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      Entrevista de Customer Service Representative

      14 oct 2018
      Empleado anónimo
      New York, NY
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró más de 1 semana. Acudí a una entrevista en Spectrum (New York, NY)

      Entrevista

      I applied online, but could not complete the assessment, because I don't have a computer. That probably eliminates a lot of candidates. The next day I received an email from a recruiter telling me to complete the assessment as soon as possible, as the next training class was filling up quickly. Normally I wouldn't bother, but I really need to work, and figured this was a sure thing, so the next day I used my sister's computer to take the assessment. The assessment isn't difficult. Keep it professional. Select the answers that show empathy and patience, but without getting personal. The next day I received a call from a recruiter for a phone interview. I then scheduled a phone interview for 3 days later. The interview went well. It was very conversational, which made it less stressful than most interviews. It included the typical behavioral questions. You may have to role play. The next day I got an offer. I accepted, and the onboarding process began about two hours later. It is all done online. You will need to consent to a background check. and take a drug test within forty-eight hours. I completed everything immediately, and I got word that I was cleared to start four days later. The sooner you are cleared, the more shift choices you will have, so don't procrastinate.

      Preguntas de entrevista [2]

      Pregunta 1

      How have you handled difficult customers in the past?
      Responder pregunta

      Pregunta 2

      How do you handle training with a large group of people?
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en Spectrum

      Entrevista de Customer Service Representative

      24 feb 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en Spectrum

      Entrevista

      First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.

      Preguntas de entrevista [1]

      Pregunta 1

      Experience with difficult customer and how you resolved it
      Responder pregunta

      Entrevista de Customer Service Representative

      11 feb 2026
      Empleado anónimo
      San Antonio, TX
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Spectrum (San Antonio, TX)

      Entrevista

      It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.

      Preguntas de entrevista [1]

      Pregunta 1

      What would I do if an angry customer calls.
      Responder pregunta

      Entrevista de Customer Service Representative

      23 dic 2025
      Empleado anónimo
      Flushing, NY
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Spectrum (Flushing, NY)

      Entrevista

      It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.

      Preguntas de entrevista [1]

      Pregunta 1

      About previous experiences and why you want to work for Charter
      Responder pregunta

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