The interview process was very efficient as it asked mainly the essentials and a critical thinking question related to the position, which was sales associate. The question was: "Who has a bigger priority, the customer in front of you or the customer on the phone?" To which I answered "the one on the phone" because I thought that if the customer on the phone was just calling for something quick then you could attend it quickly and get the overall job more efficiently. However, I think I failed to say in the interview that if the customer on the phone took a minute or longer to help then the correct thing I think should be to put them on hold and prioritize the customer that came personally to the store.