Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en Rackspace Technology (Austin, TX)
Entrevista
- Phone interview with the hiring team's manager and possibly another current team member.
- In person interview with a panel of 4-5 people from the AM teams. They all take turns asking you questions and taking notes. Due to the culture, most interviews are an enjoyable experience, but it can definitely be intimidating.
- If they like you, they'll hire you
*Note from experience*
It is a frequent practice to interview you and then not actually hire you until 6 months later. Sometimes the department will go through a hiring freeze or the position will get filled internally while your info might be passed along to another team's manager or just kept for future use.
Preguntas de entrevista [1]
Pregunta 1
Give an example of a time that a customer had incorrect or unrealistic expectations and how did you resolve their displeasure?
They provide study material that they will ask you. It is a 2 part interview with managers. Pretty straight forward they try and get to know what kinda of person you are
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Rackspace Technology (San Antonio, TX)
Entrevista
I had a video assessment which was the only easy part.
I normally don’t leave bad reviews, but this needed to be said. I heard Rackspace was a great company so I was excited at first for my interview. However, it only pays $13 per hour which is ridiculous because better customer service jobs usually pay more.
I had a zoom interview, but they were so rude. I had a few jobs that weren’t a good fit, so I had to leave them for personal reasons. I felt like I was being judged harshly for my experience. I asked myself why did they invite me for an interview if they didn’t like my resume. It felt like a waste of time for everyone.
On the interview the panel of 3 grilled me with questions and my follow up questions were answered with a look of annoyance. It was so unprofessional. I was glad when I didn’t get picked. My old job treated me so much better and hired me for $16 per hour. I am going back to my company that is nicer. If you have a choice, go with other jobs in the industry. I can tell this company is a sinking ship. Good luck to anyone stuck there.
Preguntas de entrevista [1]
Pregunta 1
Tell me when you had a challenging situation and how did you turn it around?
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Rackspace Technology (San Antonio, TX) en feb 2019
Entrevista
Always feeling like walking on egg shells with the amount of layoffs. Interviews were so basic a questions were really not that memorable . They do use internal recruiters to screen your resume 1st.
Preguntas de entrevista [1]
Pregunta 1
Group interview first 1 leader in a room and then 2 interview with 2 leaders
