Group interview, we were all asked a few general questions and then taken to the shop floor where we helped customers and were given scenarios eg. I've got a wedding next week and the theme is floral, can you put an outfit together.
Preguntas de entrevista [1]
Pregunta 1
Do you have any experience interacting with the general public?
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en NEXT (Havant, England) en abr 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
