Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en NEXT (Sheffield, Inglaterra) en ene 2024
Entrevista
In-store assessment, have a little chat about your experience, then send you to the shop floor and see how you perform with a few tasks like picking out clothes for a customer and running replenish stock
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en NEXT (Havant, England) en abr 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service