Envié una solicitud electrónica. Acudí a una entrevista en NEXT en jul 2023
Entrevista
Pretty easy, selected for a phone interview and was made an offer after the interview. Normal application procedure is submission of CV, telephone interview and trial shift however this was not my experience as I was made an offer directly after the telephone interview based on my experience
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en NEXT (Havant, England) en abr 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
