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      Búsquedas relacionadas: Opiniones sobre MassMutual | Ofertas de empleos en MassMutual | Sueldos en MassMutual | Beneficios en MassMutual
      Entrevistas de MassMutualEntrevistas para el puesto de Customer Service Representative en MassMutualEntrevista de MassMutual


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      Entrevista de Customer Service Representative

      21 feb 2014
      Candidato de entrevista anónimo
      Phoenix, AZ
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 meses. Acudí a una entrevista en MassMutual (Phoenix, AZ) en feb 2014

      Entrevista

      I first found out about the opening in November 2013. I was given the name of an HR recruiter to call. I began calling the recruiter to inquire about the position and get my name out there. I had tried to apply online, but kept getting system errors. I finally managed to get my online app to go through in December 2013. In January 2014, I received a call from the recruiter to schedule an appointment for skills testing. This involved reading comprehension, math skills, and a customer service simulator. About three weeks after the testing, I received a call to come in for a one on one interview with the recruiter I had been in contact with. The interview was quick - about 15 minutes or so. I was asked about what I know about the company and also various test taking questions since passing the Series 6 exam is required. About a week later, I received another call to come in for a panel interview with the call center directors. It was with two of the directors, and this interview lasted about 45 minutes. They asked several questions about previous customer service experience and what I know about the company. Two weeks later, I was notified that I wasn't selected for the position.

      Preguntas de entrevista [1]

      Pregunta 1

      Most unexpected was probably about test taking ability and study habits in college.
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en MassMutual

      Entrevista de Customer Service Representative

      1 abr 2022
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en MassMutual

      Entrevista

      It was relatively easy. The interview process was in 3 parts. First a short interview with filmed answers, then a phone interview then In person. They asked your typical interview questions. It was not too difficult.

      Preguntas de entrevista [1]

      Pregunta 1

      Where do you see yourself in five years?
      Responder pregunta

      Entrevista de Customer Service Representative

      15 feb 2022
      Empleado anónimo
      Houston, TX
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en MassMutual (Houston, TX) en ene 2022

      Entrevista

      It was a three round interview process. First is an online mini interview where you answer some questions then you get a phone interview, if you pass the phone interview you get a panel video interview with about 2-3 interviewers. It was a very professional and nice interview experience. Just try your best and answer the questions thoughtfully.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for MassMutual? Tell me about a time you had to multitask.
      Responder pregunta
      1

      Entrevista de Customer Service Representative

      23 ene 2022
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en MassMutual en ene 2022

      Entrevista

      Multi step process. Questions are a bit redundant. Interview is via phone with recruiter and standard interview questions are asked. Conversation was about 30 minutes long and very straight forward.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you feel you would contribute to massmutuals mission/goals?
      Responder pregunta

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