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      Búsquedas relacionadas: Opiniones sobre MassMutual | Ofertas de empleos en MassMutual | Sueldos en MassMutual | Beneficios en MassMutual
      Entrevistas de MassMutualEntrevistas para el puesto de Customer Service Representative en MassMutualEntrevista de MassMutual


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      Entrevista de Customer Service Representative

      27 feb 2013
      Empleado anónimo
      Springfield, MA
      Oferta aceptada
      Experiencia neutra

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en MassMutual (Springfield, MA)

      Entrevista

      The first day is just testing, i did not prepare for this as i thought it was personality tests. A portion was personality but there was also a lot of vocabulary/math questions such as..Bob bought a new computer and has 5 payments in total. If he put x down and has y left, how much does he have left to pay if he made 2 payments? The last portion was mock phone calls, a recording in a headset that is a customer and you have multiple choice answers to pick from. I thought i bombed the math/vocab but the woman at the end told me i passed and i was given an interview for the next day. This interview was with a recruiter and it was basic questions, if you prepare you should do well. This was about 25 mins long. He told me that i would be contacted within 3 weeks for a final interview if they wanted to meet with me...aprox 2.5 weeks later i did get a phone call for the last interview. unfortunately i have no further info as i havent done this final interview yet, its this week. I did get a meeting agenda that says i am meeting with at least 3 people. I wish i had more info about this interview myself, which is why i am here. I hope this helps.

      Preguntas de entrevista [2]

      Pregunta 1

      Tell me about a time you had an angry customer and how did you deal with it
      Responder pregunta

      Pregunta 2

      What do you know about Mass Mutual?
      Responder pregunta
      7

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en MassMutual

      Entrevista de Customer Service Representative

      1 abr 2022
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en MassMutual

      Entrevista

      It was relatively easy. The interview process was in 3 parts. First a short interview with filmed answers, then a phone interview then In person. They asked your typical interview questions. It was not too difficult.

      Preguntas de entrevista [1]

      Pregunta 1

      Where do you see yourself in five years?
      Responder pregunta

      Entrevista de Customer Service Representative

      15 feb 2022
      Empleado anónimo
      Houston, TX
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en MassMutual (Houston, TX) en ene 2022

      Entrevista

      It was a three round interview process. First is an online mini interview where you answer some questions then you get a phone interview, if you pass the phone interview you get a panel video interview with about 2-3 interviewers. It was a very professional and nice interview experience. Just try your best and answer the questions thoughtfully.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for MassMutual? Tell me about a time you had to multitask.
      Responder pregunta
      1

      Entrevista de Customer Service Representative

      23 ene 2022
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en MassMutual en ene 2022

      Entrevista

      Multi step process. Questions are a bit redundant. Interview is via phone with recruiter and standard interview questions are asked. Conversation was about 30 minutes long and very straight forward.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you feel you would contribute to massmutuals mission/goals?
      Responder pregunta

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