Preguntas de entrevista para Sales Consultant en Flight Centre Travel Group | Glassdoor.es

Preguntas de entrevista para Sales Consultant en Flight Centre Travel Group

Entrevistas en Flight Centre Travel Group

21 Opiniones sobre entrevistas

Experiencia

Experiencia
37%
37%
26%

Entrevista conseguida

Entrevista conseguida
100%

Dificultad

3,1
Normal

Dificultad

Difícil
Normal
Fácil

 

Entrevista para Sales Consultant

Empleado anónimo en Kamloops, BC (Canadá)
Oferta aceptada
Experiencia positiva
Entrevista normal

Solicitud

Envié una solicitud electrónica. El proceso duró una semana. Acudí a una entrevista en Flight Centre Travel Group (Kamloops, BC (Canadá)) en agosto de 2010.

Entrevista

There is a heavy focus on sales and customer service they will require minimum two overseas travel experiences. focus on your sales and be ready to give examples. You will then have an in-store interview that will last most of the day beyond that you will have a three day in-store workbook to complete to make sure you fit well with the team.

Preguntas de entrevista

  • It has been a while since I had to interview but they may ask you to sell them a random object. Don't let this throw you just fake it till you make it   Respuesta Pregunta

Otras opiniones sobre la entrevista de Flight Centre Travel Group

  1.  

    Entrevista para Sales Consultant

    Empleado anónimo en Brisbane (Australia)
    Oferta aceptada
    Experiencia negativa
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. El proceso duró una semana. Acudí a una entrevista en Flight Centre Travel Group (Brisbane (Australia)) en febrero de 2018.

    Entrevista

    Similar to what everyone else has said. There was a group interview where we had to complete little scenarios and a test. The test was pretty straight forward if you've ever booked your own flight before you really shouldn't have any issues. You also had to do a one on one and pretend you were the consultant asking the customer questions. This was also pretty straight forward you just needed to make sure you were being friendly, ask for their name, ask them to have a seat, etc.

    Preguntas de entrevista


  2.  

    Entrevista para Sales Consultant

    Empleado anónimo en New Malden, Inglaterra (Reino Unido)
    Oferta aceptada
    Experiencia positiva
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. El proceso duró Más de 4 semanas. Acudí a una entrevista en Flight Centre Travel Group (New Malden, Inglaterra (Reino Unido)) en febrero de 2019.

    Entrevista

    Quite tough, you need to know about the industry and prepare yourself! There were a variety of stages. 1- telephone interview, 2-online test, 3- day assement at the head office, whilst there they provided various activities one being put into groups and given a scenario and try to find the best holiday which would suit that, you were then taken away one on one to sell a certain item to your interviewer, there was then a test which you needed to know basic English and maths. Once completing the test you then had your main interview.

    Quite a long day but was worth it!!

    Preguntas de entrevista

    • Give me the most memorable destination you have been to and try to sell it to me   Respuesta Pregunta
  3.  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo en Sídney (Australia)
    Sin oferta
    Experiencia neutra
    Entrevista fácil

    Solicitud

    Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en Flight Centre Travel Group (Sídney (Australia)) en febrero de 2018.

    Entrevista

    The first part is a short phone interview that lasts around 10 minutes with general questions such as why did you apply for the role, etc. After the phone interview, you would be invited to a group interview. The first hour is an introduction of the company, followed by selling your partner as the right candidate to the company. After everyone gives their presentation in front of everyone, you need to complete a numerical test and geography test. You would be asked to do a sales scenario interview at the same time as well. If you are successful, you will be invited to the next stage of the interview.

    Preguntas de entrevista

    • This is a full-on sales roles, are you prepared to take on something like this given that you don't have any relevant experience.   Respuesta Pregunta

  4.  

    Entrevista para Sales Consultant

    Empleado anónimo en Brisbane (Australia)
    Oferta aceptada
    Experiencia neutra
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Flight Centre Travel Group (Brisbane (Australia)) en febrero de 2018.

    Entrevista

    The phone interview was quick and short. Only took about 10 mins. They didnt really let you finish what you want to say once she thinks is enough. The questions are straight forward. Just those general interview question.

    Preguntas de entrevista


  5.  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo en Brisbane (Australia)
    Sin oferta
    Experiencia neutra
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. Acudí a una entrevista en Flight Centre Travel Group (Brisbane (Australia)) en julio de 2016.

    Entrevista

    Assessment day,
    Based on 4 assessments.
    You present you self firstly and ur partner ( what they do ) etc
    Then an exam geography! Capital cities, destinations. Where to ski, where is phi phi island, capital of Aust, USA, London etc .
    Then a mock sales acting on how to sell travel
    Another exam about percentage and what is a better deal for the client


  6.  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo en Perth, Australia Occidental (Australia)
    Sin oferta
    Experiencia negativa
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. El proceso duró 6 días. Acudí a una entrevista en Flight Centre Travel Group (Perth, Australia Occidental (Australia)) en agosto de 2016.

    Entrevista

    It was in city, it was a group interview. first off we had to get into partners, then introduce your partner to the group. Ask them things like previous employment, interests, why they applied, etc. Then we had to watch a slideshow, they talked up through it and explained all benefits of the position. Then we had to do a maths and geo test. It was pretty easy but it was timed so theres a bit of pressure. Then the sales pitch/one on one with the manager.

    After they slit you up, one group goes home, one stays.

    Preguntas de entrevista


  7.  

    Entrevista para Sales Consultant

    Empleado anónimo
    Oferta aceptada
    Experiencia positiva

    Entrevista

    The interview process was quite enjoyable but it does go for 5 hours so be prepared.
    Arrived and waited in the fouer to be led into the room where you'll be with at least 15-20 other applicants.
    You're shown a video about the roles of a sales consultant, they'll vaguely touch over the salary and commission structure, which they go will go in to more detail if you make it through to the second half of the day.
    Recruiter gives you some background info on the company and different brands.
    First task was to name which country places are located such as Kuta, Phi Phi, Big Ben etc, fairly straghforward. Also had to locate San Fransisco, New York and Disneyland on a map, say which where the main airlines for 3 countries.
    Second activity was to pitch your partner, basically ask questions to the person sitting next to you and find out as much as you can, you'll then need to present your partner and tell everyone why you think they would be good for the job, and throw in some interesting fact like how many countries they've visited etc.
    Next you're give a written task which includes a scenario as well as info on airfares, accommodation, car hire etc. There are questions such as working out the best fair for the customer and numeracy questions relating to percentages and commission.
    While you're doing this people get called out of the room to do the one on one sales pitch.

    After this there's a short break and they will then split the group in two and be told if you've made it through or if you're going home.

    This is when they'll go in to more detail regarding salary, commission and the global conference.

    The next activity is a group activity, 3-4 people, where you'll need to sell to the council your ideas on why you should open a travel agency, there are specific answers to question so it's pretty straight forward, activity only goes for 5 minutes.

    Lastly they call your and take you to a separate room with 2 other applicants where the assessor will ask behavioural type questions and you'll need to answer using your own experiences.

    Overall it was a long but enjoyable day.

    Preguntas de entrevista

  8.  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo
    Sin oferta
    Experiencia positiva
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. Acudí a una entrevista en Flight Centre Travel Group.

    Entrevista

    Applied online: asked to sign up to a telephone interview
    Telephone interview: just wanted to get to know me a bit better and my level of motivation
    Assessment centre: had to role play a customer coming into the shop, had a panel interview and a group exercise

    Preguntas de entrevista


  9.  

    Entrevista para Sales Consultant

    Empleado anónimo
    Oferta aceptada
    Experiencia positiva
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. El proceso duró Más de 1 semana. Acudí a una entrevista en Flight Centre Travel Group en abril de 2017.

    Entrevista

    It's basically exactly as people have already detailed here. The first step was the online application process where you had to explain your retail or sales experience, the countries you've travelled to, that kind of stuff.

    Following that, I received an email inviting me to select a time for a phone interview.
    The phone interview was late, as he'd run a little late in the morning over other interviews, so I had actually rung after fifteen minutes (as directed by the email) and was transferred to the consultant I'd be dealing with as soon as he'd finished his current call. It was pretty brief, but I was asked about my motivation for applying for the job, what I thought the role of travel consultant involved from day to day, what I would bring to a sales role, and what countries I'd travelled to previously. Then he explained the salary and commission stuff, and invited me to the group interview on the Thursday (this was Monday).

    There was some online psychometric tests to complete before the day, which took about an hour, but is pretty straight forward. The final timed section was difficult, but I don't think you're expected to finish them all in time, so don't stress.

    The first task on the day is the "sell your partner" bit. Like many others on here, I would stress that this is not an exercise on how well you managed to get to know them in five minutes, but a sales exercise on selling them as a potential employee to flight centre. Focus on their background and travel experience, and what skills and experience they bring to the role.

    Then the written exam. There's a numeracy base one and a geography one. It's also during this time you're taken out for your mock sales scenario with one of the consultants. Ask your questions, know what the customer wants and make sure to upsell.

    Then once they sent a few people home, we had our final interview. Three questions, quite straight forward. Now I'm just waiting to find out if I was successful!

    Preguntas de entrevista

    • what keeps you motivated, how do you manage situations when you're not on track to reach a goal, etc   Respuesta Pregunta

Mira las opiniones de los empleados de Flight Centre Travel Group

StarStarStarStarStar     Anteriormente Ticket Agent

Ventajas: “Team members are awesome, buzz nights are mandated but can be fun”“Team members are awesome, buzz nights are mandated but can be fun” – Opinión completa

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