Preguntas de entrevista para Sales Consultant en Flight Centre Travel Group | Glassdoor.es

Preguntas de entrevista para Sales Consultant en Flight Centre Travel Group

Entrevistas en Flight Centre Travel Group

21 Opiniones sobre entrevistas

Experiencia

Experiencia
37%
37%
26%

Entrevista conseguida

Entrevista conseguida
100%

Dificultad

3,1
Normal

Dificultad

Difícil
Normal
Fácil

 

Entrevista para Sales Consultant

Candidato de entrevista anónimo en Londres, Inglaterra (Reino Unido)
Sin oferta
Experiencia negativa
Entrevista normal

Solicitud

Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en Flight Centre Travel Group (Londres, Inglaterra (Reino Unido)) en julio de 2008.

Entrevista

Applied online and was called by a woman to set up an interview.

Preguntas de entrevista

  • I was asked to talk about previous sales experience and how I handled difficult customers/situations.   Respuesta Pregunta

Otras opiniones sobre la entrevista de Flight Centre Travel Group

  1.  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo
    Oferta rechazada

    Entrevista

    First u will receive a email to make an appointment online for a phone interview. During the phone interview, a nice woman asked u very basic questions. And role play as a sales consultant of flight center.

    Preguntas de entrevista

    Motivos para rechazar la oferta

    Cheap pay and long range working hours


  2.  

    Entrevista para Sales Consultant

    Empleado anónimo en Kamloops, BC (Canadá)
    Oferta aceptada
    Experiencia positiva
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. El proceso duró una semana. Acudí a una entrevista en Flight Centre Travel Group (Kamloops, BC (Canadá)) en agosto de 2010.

    Entrevista

    There is a heavy focus on sales and customer service they will require minimum two overseas travel experiences. focus on your sales and be ready to give examples. You will then have an in-store interview that will last most of the day beyond that you will have a three day in-store workbook to complete to make sure you fit well with the team.

    Preguntas de entrevista

    • It has been a while since I had to interview but they may ask you to sell them a random object. Don't let this throw you just fake it till you make it   Respuesta Pregunta
  3.  

    Entrevista para Sales Consultant

    Empleado anónimo
    Oferta aceptada
    Entrevista normal

    Entrevista

    Initially had a telephone interview followed by an assessment day at the Head Office. The assessment day was a group setting which was fun. Called back for 3rd interview and final interview with area leader. The whole interview process took 2 weeks.

    Preguntas de entrevista

    • Give an example of a time when you had to see something to completion, what did you do and what was the outcome   Respuesta Pregunta

  4.  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo en Chester, Inglaterra (Reino Unido)
    Sin oferta
    Experiencia negativa
    Entrevista difícil

    Solicitud

    Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Flight Centre Travel Group (Chester, Inglaterra (Reino Unido)) en marzo de 2015.

    Entrevista

    1 x 10 min tel interview. 1 x 30 min tel interview. Online assessment. Face to face interviewWhole process was very lengthy. I do not have much experience of travelling personally (job description did request this) but as I have previously worked in travel thought I would apply anyway. The online assesment took around 2 hours, plus the telephone calls and then finally a face to face interview....just to be told they want someone with more travel experience, they already knew I hadn't done too much travelling so do think it was unfair to put me through the whole process!

    Preguntas de entrevista


  5.  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo
    Sin oferta
    Experiencia neutra
    Entrevista fácil

    Solicitud

    Envié una solicitud electrónica. Acudí a una entrevista en Flight Centre Travel Group.

    Entrevista

    Applied online; received email to pick time slot; called at the allocated time to speak to hr. It was a pretty neutral experience, the interviewer seemed like a robot. It seems like the have interviews everyday because of their high turnover rate so the people conducting the interviews seem tired of constantly interviewing people and asking the same questions. The interviewer seemed annoyed and wasn't nice on the phone. They had that "let's get this over with" attitude. They said they would give me a call within a week if I'm selected for the group interview phase.

    Preguntas de entrevista


  6.  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo en Brisbane (Australia)
    Oferta rechazada
    Experiencia neutra
    Entrevista difícil

    Solicitud

    Envié una solicitud electrónica. El proceso duró 4 días. Acudí a una entrevista en Flight Centre Travel Group (Brisbane (Australia)) en diciembre de 2015.

    Entrevista

    Applied online. Got an email response for a phone interview. Was a short call asking about sales experience, travel experience etc. Was invited to group interview with 30 other people was long winded and totally over the top!! Geography test, maths test, introduce yourself to group, sell a holiday to a stranger on the spot. Was there all day very exhausting.....Base salary is ridiculous for the amount of work you do.

    Preguntas de entrevista

    Motivos para rechazar la oferta

    Base salary to low.


  7. Útil (7)  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo en Brisbane (Australia)
    Sin oferta
    Experiencia neutra
    Entrevista difícil

    Solicitud

    Envié una solicitud electrónica. El proceso duró Más de 1 semana. Acudí a una entrevista en Flight Centre Travel Group (Brisbane (Australia)) en abril de 2016.

    Entrevista

    Many people in this forum have mentioned a group assessment interview before. Just to be clear, the hiring process for this job has 4 stages:

    1. Online application
    2. Phone Interview (or initial Group Assessment, depending on their decision)
    3. Psychometric test (online)
    4. Final Group Assessment

    This review covers Stage 2, Initial Group Assessment. At the beginning, they give you some information (using videos) about the company. Then they give you a crash mini-course on sales techniques. They focus a lot on the benefits the customer receive, so be prepared for being given some information about a particular feature of a holiday and convert it in a benefit (for example, Free Wi-Fi at the hotel is good to keep in touch with your family). Later on, you receive a card with some information about a holiday (duration, flights, tours, insurance, etc) and after 1 minute of preparation you have to give a 1-minute speech explaining these features to the hypothetical customer. You have to be quick and organised, and more importantly, try to use the sales techniques they teach you. The final part of the assessment is a 15-minute written test when you receive a dialogue between a Sales Consultant and a customer and a brochure with some information. Based on that dialogue you have to choose the features of the trip you can offer to the customer (which city, hotel and flights). There is only one answer. I got it wrong, I guess I could not manage my time and pressure. But if you are organised and quick you can ace it. After 24 hours you receive an email when they tell you about the outcome of this stage and whether or not you pass to the next stage. Hope this is useful.

    Preguntas de entrevista

  8.  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo en North Sydney, NS (Canadá)
    Sin oferta
    Experiencia positiva
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. Acudí a una entrevista en Flight Centre Travel Group (North Sydney, NS (Canadá)) en marzo de 2016.

    Entrevista

    I applied online and in less than a week I got an email about a group evaluation.

    Don't be afraid cause you got nothing to worry about. It's a sales job sell yourself and your travel knowledges. I wouldn't even call this an interview cause you're not gonna be talking about your typical experiences. You watch a few clips about the company and learn their sales technique..

    1. Welcome
    2. Conversation
    3. Recommendation
    4. Trial close
    5. Handle objections
    6. Book it
    7. Keep in touch

    Learn these well cause they will ask questions. There's also a written exam, which you got nothing to worry about cause they will tell you the answer (at the end). So you'll go home knowing you go onto the next step or not. This takes about 1.5 to 2 hours of your day but it's a good experience. You'll even realise if this job is right for you or not.

    Preguntas de entrevista

    • What are the sales technique flight centre sales consultant use?   1 respuesta

  9.  

    Entrevista para Sales Consultant

    Candidato de entrevista anónimo en Darwin (Australia)
    Sin oferta
    Experiencia neutra
    Entrevista normal

    Solicitud

    Envié una solicitud electrónica. Acudí a una entrevista en Flight Centre Travel Group (Darwin (Australia)) en enero de 2016.

    Entrevista

    Firstly I was called up for a phone interview. I then passed and was made to go through an online Numeracy & Literacy Online Test. Then lastly, I attended a group interview.

    Preguntas de entrevista

    • Tell me about an accomplishment in your career that you are very proud of..   Respuesta Pregunta

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