Solicité el puesto a través de un captador. El proceso duró 3 semanas. Acudí a una entrevista en Fifth Third (Cincinnati, OH) en jul 2018
Entrevista
I'm still not sure how a recruiter found me but she said she found my resume and sent me a questionnaire. A few days later I had a short phone interview (less than 30 min). The following week I had an interview with one person. Got my offer the same day and I started in a week!!
Preguntas de entrevista [1]
Pregunta 1
Name a time when you had a difficult customer. How did you handle it?
Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en Fifth Third (Cincinnati, OH) en ago 2012
Entrevista
I was asked for a phone interview after applying the week before. They were starting a new training class soon. The phone interview for this position was very awkward. The woman interviewing me got defensive when I asked her about the company and the if it was a stressful job. I did not get a face to face interview. I am experienced in Call Center environment and I just asked since she said it was okay to ask her.
Preguntas de entrevista [1]
Pregunta 1
She simply asked, "do you want this job or not?". Mind you it was not the face to face interview yet.
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 días. Acudí a una entrevista en Fifth Third (Grand Rapids, MI) en abr 2010
Entrevista
My sister-in-law reffered me to the recruiter (HR) and after a couple of days, I got a call from the recruiter. asking me questions, which was a short phone interview. Very easy questions, and she had to type all the answers so it allowed me to take a breath. The call only lasted 10-15 minutes, and I then got scheduled to get a face-to-face interview. At the interview, I first got interviewed by someone asking me basic questions, pretty much the same questions, but reworded differently. After that interviewer, another person came in and asked me a couple of questions. The interview lasted 1 hour.
After I got home, the recruiter called and offer me a job. It was great how fast they answered. After she told me about job description/ my hourly rate(2nd shift premium) she emailed me an acceptance offer on the computer, which I had to sign and read. The email consisted of benefits, dress code, and holiday calender. Also letting me know when my first day is, which was a month away( which was fine since it allowed me to rest.)
Preguntas de entrevista [3]
Pregunta 1
Tell me an experience you had dealing with irate customers
