Had a really bad experience interviewing for CarGurus. I had an initial phone screen, a followup interview, another 2.5 hour interview with multiple interviewers and then a final interview. Then I never heard anything after reaching out multiple times about feedback. I was just completely ghosted. I understand hiring is up in the air with COVID but I spent a significant amount of time on this interview process and was initially laid off due to COVID so I would’ve atleast expected a response letting me know I didn’t get the job considering I went through four rounds of interviews.

After applying it said it would be 1-2 weeks to hear something back. That ended up being 4 weeks before I was contacted to interview. They had scheduling issues so I offered to call out of my current job to make the interview happen in a timely manner. When I finally interviewed it was very scripted and cold. I would think there was a bit more emphasis on candidate personality considering this is a sales role. During the interview, which consisted of generic questions one of the interviewers was completely and obviously distracted checking emails or something of the sort. At the end I asked what to expect as far as hearing back, they told me “a couple business days.” When I reached out after 12 days, I was met with a snarky email from the recruiter saying he didn’t bother to contact me because I hadn’t followed up. I had no way of knowing the recruiter who I had had one phone call with the someone I should be following up with. Especially after asking hiring managers what expectations were for hearing back/follow up. The entire process was disorganized and insulting.