Solicité el puesto a través de un captador. Acudí a una entrevista en CDW (Eatontown, NJ) en abr 2015
Entrevista
The interview process was easy. After applying online and completing the assessment, I was contacted after about a week or so. The recruiter called me and touched base with me about the position and the salary and we scheduled a phone interview for the following day. The phone interview was very easy. The recruiter was very nice and easy to speak to. It lasted about 35 minutes. We clicked on the phone so she told me she was recommending me to he hiring manager. I was then contacted a few days after that to set up the actual in person interview which took place two weeks later. The interview consisted of a bunch of behavioral/ scenario type questions. These are easy because even if you don't have the right answer, they're easy to make up!
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to deal with an irate customer.
Simple and relaxed. Show dedication, persistence and willing to do what it takes to learn and grow your book. Willing to come into office. No prior IT experience needed. Three separate interviews completed.
The interview process was a 3 stage process. 1st - Phone screening with the recruitment agency, 2nd - Phone interview with CDW’s HR, 3rd - Zoom/office interview in person with CDW HR + Director.
Overall 1st screening interview was pretty straight forward and was informed that I would be processed to the next stage and a member of CDW would be in contact next week to arrange a interview. Guess what? A week has passed and no update from recruitment agency or CDW. I’ve sent a email for a update and if the position is still vacant or not? Which is currently pending.
The delayed response with lack of communication and update is a red flag for me as CDW is meant to be a IT Solution company that’s able to quickly problem solve, you would assume organisations skills would be prioritised accordingly. Especially when hiring a positional new candidate.
Hiring process was meant to be a 3 stage interview, 1st interview - outsource hiring firm, quick 30 mins call, 2nd interview - Hiring Manager + Member of Team, 3rd Hiring Manager plus Director.
Passed the 1st interview with ease, was informed immediately that I have passed the 1st screening and a member of CDW will call the next following week. Guess what? The week has passed and I resent a email for a update in regards to the position and if still vacant, currently waiting for a reply from the outsourced hiring company but the entire process seems to be delayed with lack of communication with candidate. Which is a major red flag as you would assume a IT Solution company would be more prompt in both communication and process.
