Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en Advance Auto Parts (McComb, MS) en ago 2015
Entrevista
Two over the phones with store manager on parts knowledge, and management experience, also customer service relations. I saw the position was open, had family here, and decided to check into it. After the offer for the GM position I decided to move here, but I asked her to not just put me in as the GM. let me learn the area, system, and employees first, which she felt was a great idea. UNTIL SHE SAW MY FACE!!!
Preguntas de entrevista [1]
Pregunta 1
if you sold a wrong part. They went home which was 20 minutes away. After taking car apart, and putting part on. its the wrong part. the come back to store yelling that you sold them the wrong part. How would you handle it.
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en Advance Auto Parts (Denver, CO)
Entrevista
Mainly unstructured for the entry level positions. Some key points brought up but nothing unusual. The requirements for the position is minimal and management is more focused on the personality aspect rather than the automotive experience. Although this can be trained, the training is informal and minimal at best. In supervisory and management interviews there is a long, on line personality test.
Preguntas de entrevista [1]
Pregunta 1
What skills or attributes that you feel you will bring with you for this position?
Solicité el puesto por otro medio. El proceso duró 2 días. Acudí a una entrevista en Advance Auto Parts (Gresham, OR) en ene 2016
Entrevista
Met with the district manager in person, and a highier up boss on conference call.
A lot of behavioral questions.
When have you shown good customer service in past jobs.
Also a roll play was in the interview.
*A customer comes in buys products but the counter sales help is too busy talking about social life to help the customer or answer questions. The customers father calls you and explains the situation what do you do in this situation.
Preguntas de entrevista [1]
Pregunta 1
How have you delt with a difficult customer.
Have you had a co work issue how did you resolve the issue. A lot of behavioral questions that you have to be politically correct about.
