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      AA Insurance

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      Búsquedas relacionadas: Opiniones sobre AA Insurance | Ofertas de empleos en AA Insurance | Sueldos en AA Insurance | Beneficios en AA Insurance
      Entrevistas de AA InsuranceEntrevistas para el puesto de Customer Service Representative (CSR) en AA InsuranceEntrevista de AA Insurance


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      Entrevista de Customer Service Representative (CSR)

      29 mar 2024
      Candidato de entrevista anónimo
      Blenheim

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative (CSR) en AA Insurance

      Entrevista de Customer Service Representative

      22 oct 2025
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Solicité el puesto por otro medio. Acudí a una entrevista en AA Insurance (Blenheim) en dic 2023

      Entrevista

      This is a follow up from my last post in December, AA replied to my posting that I could get in touch and follow up with them with an email, I did this, they advised someone would call in January after christmas break to discuss, they have never called back. I have repeatedly emailed for them to contact but they are just ignoring my emails, I really would like to discuss with them the issues i had with their recruitment process considering they had my CV. They don't seem to want to hold up to their word.

      Preguntas de entrevista [1]

      Pregunta 1

      tell us about at time when, etc, etc
      Responder pregunta
      1
      Entrevista normal

      Solicitud

      Acudí a una entrevista en AA Insurance

      Entrevista

      Group Assesment - not effective to show your skills, expect you have to be a talkative one rather than a listener even you cut someone of, which is very impolite and does not make sense One on one - algood, nice questions

      Preguntas de entrevista [1]

      Pregunta 1

      Team collaboration Job competency Job monitoring environment
      Responder pregunta

      Entrevista de Customer Service Representative

      30 may 2023
      Candidato de entrevista anónimo
      Wellington,
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en AA Insurance (Wellington, ) en may 2023

      Entrevista

      Invited to one way video interview, my first experience with such an impersonal interview tool and my worst nightmare really. I hate role-playing or situations that require me to look at myself or focus on a Webcam when I'm not even speaking to a person. They state they are so busy but it will be reviewed by a real person, and could take 5 days yet I received a rejection email 19 minutes after submitting. It took me far longer to prepare and do the interview and was apparently not even worth a few minutes more consideration... I'm an experienced worker, having worked in customer service for over 20 years and call centres, IT admin as a Team manager, Incident manager and many other roles, very successfully. I recently went through treatment for cancer so wanted to get into part time remote work to get back into it, have also been interested in the financial services industry for years so I can offer a lot and learn a lot. They don't have the time to spend interviewing live, and as per my rejection email don't have the time to even tell me why. But they sure only took 19 minutes to watch, consider, mark and decide I'm not good enough to even progress to an online assessment or actual interview. I highly doubt the claim that all videos are watched and reviewed by an actual hiring manager, and even if it was, they had time to view and reject me in 19 minutes, perhaps they couks spare 2 more to tell me why....awful. I don't think they value their people or the candidates so I'm not terribly disappointed, I just think it's appalling.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell us about yourself, why you want the role, what resilience means to you and example, going extra mile for customer example and confirmation of availability etc
      Responder pregunta
      4
      avatar
      Respuesta de AA Insurance
      3y
      Thank you for taking the time to leave a review of your application and pre interview experience with AA Insurance. We appreciate and value your feedback and will pass it onto our team. We encourage you to contact our Talent Acquisition team at aailtalentacquisition@aainsurance.co.nz any time to discuss how we can improve in the future. I would be keen to personally talk to you further about your experience and would really appreciate you helping us to understand how we can improve. You can reach me on victoria_gale@aainsurance.co.nz